CUSTOMER STORIES

With a team of 9 commission-based stylists and 3 assistants, she runs a thriving salon built on a foundation of transparency, education, and profitability. Her mission has always been clear: create an environment where stylists feel empowered, clients feel informed, and business decisions are rooted in clarity, not guesswork.

‍

‍

THE CHALLENGE

Despite her salon’s success, Carrianne faced the same problem many salon owners do: uncertainty around color pricing. Pricing felt arbitrary without a system to track product usage or assign accurate value to each service. Color bowls were being mixed without intention, often resulting in excess waste, unpredictable costs, and shrinking profit margins. Even more, stylists weren’t always confident with service prices, because they didn’t have the data to back it up.

‍

As Carrianne put it: “We’re in a service industry. We have the parts and we have the labor. So why should our pricing be any different?”

‍

IMPLEMENTING SALONSCALE

In early 2025, Carrianne introduced SalonScale to Brushed Salon with two clear goals:

💠 Track and reduce waste

💠 Ensure her team understood and felt confident about what they were charging

‍

The implementation was smoother than she imagined.

‍

✅ No client pushback. Guests loved the new pricing transparency. They appreciated paying only for what was used during their individual appointments—no more, no less.

✅ No staff resistance. Stylists embraced the clarity SalonScale offered. Instead of questioning why services cost what they did, they now had visibility into the actual cost of each mix—and could confidently explain that to clients.

‍

Right away, Carrianne adopted the Parts + Labor pricing model, separating product costs from service time. It was simple, honest, and aligned with how every other service-based industry prices their work.

‍

THE RESULTS

In just a few months, from January 2025 until today, Brushed Salon has generated $6,600 in tracked color revenue through SalonScale.

That’s not just more revenue, it's money accounted for, protected, and no longer lost to waste or undercharging.

And the impact goes far beyond numbers:

👉🏼Stylists are more empowered, now understanding the full breakdown of what they're charging.

👉🏼Clients are more loyal, appreciating the transparency and fairness.

👉🏼Profit margins are stronger, allowing the salon to reinvest in what truly matters—education, team development, and business growth.

‍

As Carrianne says: “As business owners in this industry, we deserve to be charging the same as any other labor industry. If you want to make sure your color costs are being paid for—and free up that money to grow—SalonScale is the way. Separating parts from labor is the most fair way to price for your salon, your clients, and your team.”

‍

WHY IT MATTERS

What Carrianne has built at Brushed Salon is more than a pricing model—it’s a salon where the numbers make sense, the team feels confident, and the business can scale without sacrificing values. SalonScale didn’t just change how Carrianne charges. It changed how she leads. With data-driven systems in place, her salon is no longer operating on guesswork—it’s operating with intention. And that’s the kind of transformation that doesn’t just show up in the numbers… it shows up in every single client experience.